What should I do if I encounter a problem with my rented bicycle?

If you encounter any issues with your rented bicycle, the first step is to contact the rental shop immediately to report the problem.

• Many shops offer support and may provide you with a replacement bike or fix the issue on the spot.

• It's a good idea to take photos of any damages before returning the bike to avoid disputes regarding charges.

Practical Chiang Mai planning note: Confirm current routes, fares, operating hours and pick-up arrangements before travelling. Build in extra time for traffic, weather and festival road closures, and keep the destination name or map pin available in Thai for drivers when practical.